Terms & Conditions

Effective Date: 08 July 2026

Welcome to M I Travels & Holidays (Pvt) Ltd. By accessing our website or using our services, you agree to these Terms & Conditions.

Services

We provide airline ticket reservations, holiday packages, hotel bookings, visa assistance, travel insurance, airport transfers, and other travel-related services.

Bookings

  • All bookings are subject to availability.
  • Prices are subject to change until payment is confirmed.
  • Airline and supplier terms apply to all bookings.

Payments

Payments must be made using approved payment methods. Some bookings require full payment before confirmation.

Cancellation & Refunds

Cancellation and refund policies depend on the airline, hotel, or service provider. Processing times vary according to supplier policies.

Customer Responsibilities

  • Provide accurate travel information.
  • Ensure passports and visas are valid.
  • Comply with airline and immigration regulations.

Limitation of Liability

M I Travels & Holidays (Pvt) Ltd acts as an intermediary between customers and travel suppliers. We are not responsible for delays, cancellations, schedule changes, or events beyond our control.

Contact

M I Travels & Holidays (Pvt) Ltd
582, Kandy Road,
Theliyagonna,
Kurunegala, Sri Lanka.

Email: info@mitravels.lk
Phone: +94 37 4800 842
WhatsApp: +94 71 758 2582