Privacy Policy

Effective Date: 08 July 2026

M I Travels & Holidays (Pvt) Ltd (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and communicate with us via WhatsApp, email, telephone, or social media.

Information We Collect

  • Name
  • Telephone Number
  • Email Address
  • Passport details (when required for travel services)
  • Travel booking information
  • Visa application details
  • Payment information (processed securely through authorized payment providers)

How We Use Your Information

  • Process airline ticket bookings
  • Arrange holiday packages
  • Provide visa assistance
  • Respond to customer enquiries
  • Send booking confirmations
  • Provide customer support
  • Send promotional offers only with your consent

Information Sharing

We only share your information with airlines, hotels, visa authorities, insurance companies, payment providers, and other travel partners when necessary to provide our services.

Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact

M I Travels & Holidays (Pvt) Ltd
582, Kandy Road,
Theliyagonna,
Kurunegala, Sri Lanka.

Email: info@mitravels.lk
Phone: +94 37 4800 842
WhatsApp: +94 71 758 2582